Contacts for noise pollution

Where noise pollution (combined with another form of pollution) causes or threatens material harm to the environment, a number of authorities must be notified - see duty to notify.

Members of the public wishing to report or inquire about noise pollution should contact the organisation responsible for its regulation, as set out below.

Noise source	Contact
Industrial/commercial noise
Large industrial complexes	EPA Environment Line: 131 555
Smaller factories and backyard workshops	Local council
Commercial premises - ventilation, air conditioning, refrigeration	Local council
Most pubs, clubs or licensed premises - loud music or patron noise	Liquor & Gaming NSW 1300 024 720 Email [email protected]
Transport noise
Aircraft in flight, taxiing, taking off and landing	National Noise Inquiry Line: 1300 302 240
Noisy motor vehicles (including trail bikes) in a public place, such as: roads, verges and car parks off road, including parks and reserves	EPA Environment Line: 131 555 Police Assistance Line: 131 444 Local council
Noisy motor vehicles (including trail bikes) on private property	Police Assistance Line: 131 444 Local council
Noisy exhaust	Environment Line 131 555 Online form
Road traffic: local roads	Local council
Road traffic: freeways, tollways, main roads	Roads and Maritime Services Online Enquiries
Rail noise	EPA Environment Line: 131 555 Rail Greenline: 1300 656 999, Online form Australian Rail Track Corporation EnviroLine: 1300 550 402
Naval vessels	Defence Department, phone: 1300 333 362
Container and passenger ships	Ports Corporation Sydney: (02) 9296 4999 Port Kembla: (02) 4275 0100 Newcastle: 1800 048 205
Recreational boating, jet skis	Roads and Maritime Services Online Enquiries
Amplified music from vessels	Roads and Maritime Services Online Enquiries Water Police (02) 9320 7499 Local council
Construction noise
Road construction: freeways and tollways main roads other roads	EPA Environment Line 131 555 Roads and Maritime Services Online Enquiries Local council
Building construction	Local council EPA Environment Line: 131 555
Major public infrastructure	EPA Environment Line: 131 555
Public sporting and entertainment venues
Motor sports and gun/rifle/pistol clubs	Local council
Sporting facilities	Local council
Aquatic motorised sporting events	Roads and Maritime Services Online Enquiries
Concert facilities	Local council
Concerts at major state venues (e.g. SCG, the Domain, Centennial Park, Moore Park)	EPA Environment Line 131 555
Entertainment activities at Sydney Olympic Park	Sydney Olympic Park Authority (02) 9714 7300 Online form
Neighbourhood noise
Noise from residential premises, animal noise, barking dogs, power tools, loud music, air conditioners, pool pumps, etc.	Local council Police Assistance Line 131 444
Building intruder or car alarms	Local council Police Assistance Line 131 444

Newcastle 500 Supercars Event

The Newcastle 500 supercars event will take place on March 10-12, 2023. There will be preparatory track works and post-race track works associated with the event.

The event is managed under the Motor Sports Events Act 2022, which aims to support motor sports and facilitate major motor sports events in NSW.

The government coordinating agency for the motor race is the Office of Sport. The Minister for Sport (and Office of Sport) is the approval body for the event.

The Motor Sports Events Act 2022 “switches off” the provisions of the Protection of the Environment Operations Act 1997 relating to noise for the authorised event. This means that neither the City of Newcastle nor the EPA have any regulatory power in relation to offensive noise.

Supercars Australia has appointed a community relations team, including a staff member based in Newcastle, to address enquiries from local residents and businesses.

Contact

Supercars Australia on 02 8346 2676 or [email protected].
The Office of Sport website or on 13 13 02.